BlockBusiness
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WE START BY LISTENING

A better business, every day.

We improve operations, gastronomy and digital capabilities, then turn those improvements into a clear way of working with BBShift and BBTask.

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Four moments in a small business day: preparation, opening, working and closing
01Prepare
02Open
03Work
04Close

From the first shift to closing time: less improvisation, more control and better decisions.

THREE SPECIALTIES, ONE TEAM

Three ways to make your business work better

We start with the challenge weighing on you today, then connect people, product and technology so improvements show up in daily work.

A consultant reviewing daily operations with a hospitality team
01

Operations and customer experience consulting

Operations

We make service depend less on improvisation and more on a way of working the whole team understands.

How we help

  1. Clear working processes

    We define who does what, in which order and by which standard to deliver consistent service.

  2. Teams, shifts and coverage

    We align roles and schedules with real demand to prevent overload and uncovered positions.

  3. Protocols, incidents and customer care

    We create practical guides, organize the response to problems and turn incidents into learning.

Two kitchen professionals coordinating a preparation with fresh produce
02

Gastronomy consulting

Gastronomy

We organize the offer, kitchen and costs to improve profitability without losing the business's identity.

How we help

  1. A profitable menu with identity

    We calculate the real cost of each dish and adjust recipes, prices and the offer with purpose.

  2. Coordinated kitchen and production

    We organize preparation, service and responsibilities to reduce rushes, waiting and errors.

  3. Purchasing, inventory and waste

    We control stock and waste so teams buy better, use more and plan events ahead.

A manager and consultant reviewing clear business data on a laptop
03

Digital consulting

Digitalization

We put technology to work on specific problems: fewer manual tasks, clearer information and better decisions.

How we help

  1. Decisions backed by clear data

    We bring sales, costs, shifts and operations into one simple view so you know what is happening and where to act.

  2. Automated tasks and connected systems

    We remove repeated data entry and manual work by connecting the tools the business already uses.

  3. Alerts and needs forecasting

    We detect deviations and estimate demand, staffing or purchasing before resources run short.

PRODUCTS CONNECTING ALL THREE AREAS

Two tools designed to simplify daily work

BBShift and BBTask are not another branch: they help teams follow, measure and improve the way of working defined through consulting.

Who works and when?

BBShift

Organize teams, roles and shifts around demand. Review, approve and share a clear schedule.

Request a demo

BBShift

Week of March 18–24

Ready to review
LMLauraManager
08–1608–1608–16—10–18
DMDiegoFront of house
10–18—12–2012–2012–20
ARAnaCustomer care
—09–1709–1709–1709–17
3 people · 2 rolesReview rota

What needs doing, and how?

BBTask

Document, schedule and supervise procedures, checklists and incidents without losing business context.

Request a demo

BBTask

Opening the business

4 of 6 completed
Check till and payment terminalDone
Prepare customer areasDone
Review today's bookingsDone
Confirm the opening teamDone
Restock front-of-house suppliesPending
Open the doors at 9:00Pending

FROM STRATEGY TO ACTION

People and tasks, organized with greater clarity

Whichever area you start with, BBShift brings order to people planning and BBTask turns processes into clear steps.

BBShiftOrganizes who and whenBBTaskActivates what to do and how
01

Operations

BBShift

Balanced rotas based on demand and workload

BBTask

Step-by-step processes, incidents and owners

02

Gastronomy

BBShift

Brigades aligned with bookings, services and production

BBTask

Preparations, inventory and checks that do not get missed

03

Digitalization

BBShift

Shift and workload data to anticipate needs

BBTask

Real work data to automate and improve

HOSPITALITY, FOOD SERVICE AND RETAIL

Businesses where every day counts

We work with real operations: teams on shifts, customers to serve, costs to monitor and decisions that cannot wait.

  • Hotels and hostels
  • Restaurants and bars
  • Cafés and bakeries
  • Catering and events
  • Chains and franchises
  • Retail and food businesses
A consultant and a small-business manager reviewing an improvement plan together

FROM DIAGNOSIS TO CONTINUOUS IMPROVEMENT

We work with you, not around you.

We start by understanding how your company works today and move forward in stages, with clear priorities and observable results.

  1. 01
    360° diagnosis

    We examine operations, gastronomy, systems and friction points.

  2. 02
    Action plan

    We prioritize the greatest opportunities and define clear objectives.

  3. 03
    Implementation

    We make improvements with your team and leave practical tools behind.

  4. 04
    Measurement and control

    We track useful indicators to understand impact and decide.

  5. 05
    Continuous improvement

    We refine, consolidate and expand what works as you grow.

Start with a diagnosis

START WITH YOUR REALITY

Which part of your business needs more clarity today?

Tell us how you work and we will explore whether to begin with operations, gastronomy, digitalization or one of our tools.

Tell us about your challenge